New figures have shown that nearly 15,000 complaints about the treatment of care home residents aged 65 and over were made to local authorities last year. Seventy four councils responded to a request by Radio 5 Live Investigates to state the number of “safeguarding” complaints they had received about care home residents. Between them they had received 14,888 complaints. Of these, about a third were upheld. BBC Radio 5 Live said the figure was likely to be higher as it asked 152 councils.