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Noisy neighbours keeping you awake at night? Not sure what action can be taken to address smoke nuisance from bonfires or noise from local building works? Want to know if your problem is something we can assist with? Then contact our nuisance control service - we're here to help!
Our service aims to tackle unreasonable disturbance and we will investigate complaints about:
- loud music, TV or radio
- smoke and/ or odour from bonfires and burning waste on trade premises
- building and DIY work at unreasonable times
- constant dog barking or other noisy domestic animals
- car and building alarms
- odour, dust and smoke nuisance, and light nuisance
- noise from ordinary domestic activities or where there is poor sound insulation
- noisy works from construction within permitted times
- noise from groups or people talking in gardens and outside areas
How to report a nuisance
The normal operational hours for noise, light, smoke and smell nuisance are:- Monday to Friday, 11am to 5pm, including Bank holidays (check bank holiday opening times). If you wish to report a matter urgently during these times, please call 020 8937 5252.
- Monday to Friday, 5pm until 2am and Saturday/Sunday, 6pm until 2am. If you have an emergency matter to report, please call 020 8937 1234 and press option 3 for emergencies
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